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Get Remote Support
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Contact
About
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Remote Managed Maintenance & Monitoring Service Subscriptions › Gold Device Support (1 PC)

Gold Device Support (1 PC)

$44.99 every month for 1 year

Managed Windows Updates

Keep your computer secure and performing at its best with proactive Windows update management. We monitor your system daily and automatically install critical security updates, patches, and feature updates as they become available. This includes Microsoft's regular monthly updates as well as any emergency security updates released between update cycles.

Managed Software Updates

Outdated software is one of the most common security risks. We monitor your installed applications daily and ensure supported third-party software stays current with the latest security patches, bug fixes, and performance improvements.

Antivirus Monitoring & Protection

Your computer is continuously monitored to ensure Microsoft Defender remains active, updated, and functioning properly. We receive alerts if antivirus definitions become outdated or scheduled scans are missed, and we can often correct these issues automatically.

If viruses, malware, or potentially unwanted applications are detected, we will notify you promptly and can provide remote remediation services. Any remediation beyond the included monthly support time is billed at our discounted managed-service rate of $16.25 per 15-minute increment.

Included Remote Support

Every managed system includes up to 45 minutes of remote remediation and support each month (a $60 value). This time can be used to resolve issues identified through our monitoring service or other qualifying support needs.

Annual Computer Tune-Ups

Receive two complimentary comprehensive computer tune-ups each year (a $240 value) to help maintain peak performance, remove unnecessary files, optimize system settings, and ensure your computer continues running smoothly.

Service Details

  • One-time setup fee: $30 per computer

  • The included support time does not roll over from month to month

  • Daily monitoring of system health, security status, and software updates

  • Proactive issue detection to help prevent problems before they become major disruptions

Managed Windows Updates

Keep your computer secure and performing at its best with proactive Windows update management. We monitor your system daily and automatically install critical security updates, patches, and feature updates as they become available. This includes Microsoft's regular monthly updates as well as any emergency security updates released between update cycles.

Managed Software Updates

Outdated software is one of the most common security risks. We monitor your installed applications daily and ensure supported third-party software stays current with the latest security patches, bug fixes, and performance improvements.

Antivirus Monitoring & Protection

Your computer is continuously monitored to ensure Microsoft Defender remains active, updated, and functioning properly. We receive alerts if antivirus definitions become outdated or scheduled scans are missed, and we can often correct these issues automatically.

If viruses, malware, or potentially unwanted applications are detected, we will notify you promptly and can provide remote remediation services. Any remediation beyond the included monthly support time is billed at our discounted managed-service rate of $16.25 per 15-minute increment.

Included Remote Support

Every managed system includes up to 45 minutes of remote remediation and support each month (a $60 value). This time can be used to resolve issues identified through our monitoring service or other qualifying support needs.

Annual Computer Tune-Ups

Receive two complimentary comprehensive computer tune-ups each year (a $240 value) to help maintain peak performance, remove unnecessary files, optimize system settings, and ensure your computer continues running smoothly.

Service Details

  • One-time setup fee: $30 per computer

  • The included support time does not roll over from month to month

  • Daily monitoring of system health, security status, and software updates

  • Proactive issue detection to help prevent problems before they become major disruptions

Hours

Monday — Friday
9:00 am — 5:00 pm

Contact

rob.cunningham@robthecomputerguy.net

(706) 352-9208

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